Privacy notice

Phoenix Arabia Trading Company LLC operates this site. Our team uses the details you share to review and respond to your request and coordinate the service if agreed.

WhatsApp is an external service subject to its own settings and policy. Ask us for a suitable channel before sending sensitive documents.

If Google Analytics is enabled and you allow analytics, the site measures events such as page views and WhatsApp clicks. Change your selection under Privacy settings. For data inquiries email fahad@phoenix.com.sa.

The Phoenix portal uses your email to send a sign-in code and verify your account. When you submit a shipment request or register a truck, we store the contact and request details so you can view them in your account and authorized operations staff can review them. To ask about or correct your data, use the email above.

The public map shows approved truck counts by city. If you share your device location, operations uses the coordinates to coordinate shipments.

Shipment records include the quote, status and proof of delivery. These are accessible to the customer and authorized operations staff. Assigned carriers receive the shipment details required to perform the work.